What 81,000 people want from AI
https://www.anthropic.com/features/81k-interviews-------------
Who is doing the research matters. What is presented here is not the product of academia. It's the product of a company that produces AI agents. The picture this web page paints may appear rosy and have just enough thorns to be convincing, but it's the equivalent of a tobacco company telling you that their product is neither addictive or carcinogenic.
I fully expect actual research will be done on the impact of AI and our hopes for it. This page, however, is marketing.
"I live hand to mouth, zero savings. If I use AI smarter, it may help me craft solutions to that cycle."
"Relaxing while my AI gets the work done, builds the wealth. It’s a shadow of me, just a very, very long one."
etc. I do believe AI currently accelerates businesses, especially in software dev. We work with a contractor who use Claude Code to reach incredible development pace for the size of their team, but also when we sit down with them in meetings they understand what's being created, they are able to argue their architectural choices, and they know how to propose business value.
You can't just buy a Claude subscription and have magically solve your problems. The thing is, as soon as Claude can do this without a business savvy human in the loop, then a) everyone can do it, so you won't actually have any value to propose, and b) Once the AI can run businesses without humans in the loop, you can bet your ass they will not out of the goodness of their hearts keep giving that ability away for $20.
In summary, AI if used to accelerate businesses _CAN_ be good. Buying it as a magic bullet to bring you out of poverty is probably a worse choice than just buying a lottery ticket.
That didn't last long!
The quote about being temporarily embarrassed millionaires comes to mind….
Some quotes that stuck out to me:
"I’ve been working on a scientific project for 6 years... with Claude I was able to accomplish in 5 weeks what took me 6 years. I’m old... I estimate I have another 5 to 10 years and I’ll accomplish everything I want." Academic, Germany
"I live in a war zone... AI can not only give practical advice, but also emotionally calm me down during panic attacks. It can calm someone during a missile attack in one chat, and laugh with me about something silly in another. That’s what makes it not fragmented into a therapist/teacher/friend, but something whole." Ukraine
"If an AI had been in Stanislav Petrov’s position — the Soviet officer who prevented a potential nuclear war in 1983 — it would not have refused to launch." Academic, USA
"The humans in my life were telling me it was psychological. An AI chatbot was the only one who really listened and took me seriously — it pushed me to ask for specific tests... which came back 6 times higher than its supposed to be."
I can see this kind of survival-bias stories distorting the reality. To have millions of people asking for "specific tests" because AI told them seems problematic. One in a million will discover something, and that story will be enough to create the believe that is "worth doing the test that AI says" just in case. But...
> which came back 6 times higher than its supposed to be.
It has been proven that massive testing creates many false positives.
This happened during covid: https://www.bmj.com/content/373/bmj.n1411/rr
Tests may not be as reliable as though but they are good enough when other symptoms are accounted for. To randomly test people based on AI hallucinations can increase the number of unnecessary medication or even interventions.
They're good at acting as a "reverse dictionary" like this where you give it a description of something, and it knows the word for it. They have approximate knowlege of many things.