In their defense it was probably insanely fragile prior to the AI assisted coding boom.

Given the nesting of services at MS, the fractious org structure, and the length of service of some of these systems it was already a bit of a tinder-house.

AI just provided the accelerant, and while I don’t work at MS I can imagine they’ve lost some serious tenured talent over the last 5 years. I’d be surprised if anyone is left that actually understands how it’s all glued together.

Or rather, that might be the case before this outage. I suspect the org has relearned a fair bit over the last day.