I had one I received as a gift. Every week or two it would boot up to its green Welcome screen and then just sit there animating itself gently, without being interactable in any way. This is how it does software updates. Apps that have problems with things like server outages tend to just sit there failing silently, eventually taking the whole machine down. Sometimes It complains that wifi is too unstable to install an update and demands a wired ethernet connection instead.

Every month or two my unit started locking up at random forcing a system reset and reinstallation. I'm not sure why, mainly it runs youtube, netflix and crunchyroll; I've never enjoyed the feel of the xbox controller for gaming. You can't get any sort of technical information out of it unless you want to pay $30 or so for a developer pack, which provides some basic OS utilities and lets you run your own unsigned apps. I briefly considered doing the latter so I could make dashboards and browse them on the sofa, but I grew to despise the xbox design ethos so much that I just bought a PS5 instead.

I also have a ps3, which has been going strong for >15 years and only ever hiccups if the power is cut suddenly and it needs to do a disk check/repair on its next boot - in which case it informs me clearly about what's happening and why. The only reason it's not my main console is that companies like Netflix and crunchyroll stopped supporting the platform. I still boot it up sometimes so I can watch things I paid for via Amazon prime without ads, because Amazon stopped updating their ps3 app some years ago but it still works.

I started out with MS-DOS back in the 80s... errr, the 20th century and was technically invested in Microsoft's way of doing things for years, as it balanced technical depth and accessibility with an approachable user interface, without the constant tinkering and driver annoyances of Linux. Nowadays you would need to pay me to use it. The only gripe I have with Sony hardware is that there isn't any way to self-sign software if you want to make your widgets or apps to run on your own machine. The closest you can get is installing Roblox and then using their free developer tools (engine + a Lua derivative).