That really makes me wonder: is it coming from
A) a general sense of entitlement
B) seeing the agent as a human-like and able to bear responsibility
C) not understanding that the dn42 community (which they're directing the request to), AWS (which is sending the bill) and whatever LLM provider is behind their agent, are completely separate entities?
Some could claim they deceive some users and the general public into thinking they always do best, are always right, help mankind and can never ever create consequences
It would be interesting to see how AI consulted the user before it ordered VMs n AWS, which is the point between which the user would face consequences
Cloud is also marketed as something cheap, and I can understand that teens and starters can't expect to be able to spend for 6000$ of stuff without the parents or the bank checking
Computer education should start with that, but it doesn't as Microsoft, Google and Amazon would most likely lose a large part of their market if general public and managers who never go beyond the hype knew how much it cost
e) low intelligence
Then they should ask the agent for the refund, since they claim it was at fault.