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At that point it's a them problem.
Yeah, it always seems weird to me how we deem most adults responsible enough to own a car and not drive into oncoming traffic or how people are allowed to buy actually dangerous tools from big tool stores without a second glance. And sure, there's safety training available and in the case of driving you gotta first prove you're able to follow the rules. But after that? You're on your own, only in computer land do the manufacturers and so on keep holding your hand trying to make sure you're not figuratively cutting it.

With that in mind it ends up being weird to me in a way I can't articulate because after all I can speedrun losing a limb if you left me loose in Harbor Freight or speedrun losing all my money and becoming debt-ridden if you give me a laptop with internet connection.

Anyway, I know there's more nuanced discussion to be had still I sometimes wonder how would the ideal approach actually look like without requiring people to have a digital(ing) license before being allowed to connect to the internet.

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> At that point it's a them problem.

Except when it becomes a reputational problem for the OEM: Excel sucks at X (i.e., don't use it for that) and Excel sucks can become equivalent in many people's minds.

Sometimes it is actually a problem of people 'holding it wrong' (as the meme/trope goes). And who gets the blame?

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*shrug* I bought my mom a specific laptop to prevent "them" problems. I'm sorry that you're mad that every laptop doesn't conform to your use case, but perhaps this is a good time to realize that not every product is for you, and not every product has to conform to your view of the world. Sometimes, you can just not buy things that don't function the way you want.