That might be true to some extent but what about the current product? It's nice to tell yourself that you can upgrade it in the future but the best of what the product is today isn't a great value, will the future upgrade make it better? Should we purchase a product today on what it might be tomorrow?
I think Jeff is correct when he says, "for an overall worse experience, are you willing to pay 20-40% more?". That's a tough sell. I think the only reason for me to take the Framework 12 over the Neo would be because I want to advocate for a world where upgradability and repairability are common things.
I don't think the idea is that the upgrade will take it from decent to stellar compared to other things you might be able to buy for the same money, it's about paying a bit extra now to be able to go from decent-in-2026 to decent-in-2031 while paying a fraction of the cost that you would buying a full replacement in 2031, not to mention saving a bunch of waste. And then in 2036, and 2041, and 2046... They haven't been around long enough to be confident it'll work out that way, but that's the bet in my mind.
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