Hacker News new | past | comments | ask | show | jobs | submit

Big tech is here to let us down

https://blog.jsweeting.me/big-tech-is-here-to-let-us-down
In the age of AI there's ZERO reason for "the global North" to continue using Microsoft. Wean your finance guys off of Excel, somehow. Replace the CTO with somebody that can hire IT that doesn't depend on the crutches of Microsoft.

If people's MS subscription revenue were funneled into on-site devs and devops for open source solutions, we'd all live in a better world. Sure, the money wouldn't be funneled to a single ledger in Redmond, but the overall productivity would be higher and there'd be greater GDP growth in other areas.

I've heard of so many small companies with a slightly technical bent replacing their SalesForce with better CRMs that make everyone happier, thanks to AI. MS is next.

Let's make sure that dollars get funneled away from economic rent and into more productive efforts. Schumpeterian rents might exist for a bit, but they should never exist long. Microsoft's rents have lasted for too long to be economically optimal.

loading story #50490472
loading story #50490233
loading story #50489682
loading story #50490541
loading story #50491115
loading story #50491014
loading story #50489850
loading story #50490612
loading story #50490501
loading story #50490750
loading story #50490202
loading story #50489712
The finance team would give up cocaine before MS Excel. And they would give up water before cocaine. Now you know how important Excel is.
Oh please, stop it everyone with this thrite trope of the fabled finance guys with their crazy spreadsheet that holds the whole company together. 99% of Excel use is NOT that!

What MS365 does best (for now) is being a one stop shop for user/permissions/device management and coming with outlook/exchange/Teams - nobody with purchasing power gives a shit if ppl get Excel or LibreCalc as spreadsheet, they get it because it comes with the rest.

loading story #50491504
loading story #50489690
loading story #50490639
loading story #50490320
loading story #50491011
Trust in others, across the board, is tanking. I expect in the not to distant future every company will have a completely proprietary stack, or they will be facing competition circling them while they can't keep their shit running. It is the mono culture that is too easily attacked.
loading story #50489913
loading story #50491395
I feel this is missing the role we play. Choosing free, flashy, new and jumping on the new best thing in droves.

Unfortunately the most effective way to learn about what is important is to have it taken away. So I don't believe this is going to change ... ever.

loading story #50491191
backup plans should be discussed (both backing up the data and alternative services to use when services go down), and also switching to better alternatives to Microsoft when possible
Hot take: most people, in most industries, should be able to tolerate a day of downtime in the sense that there are still useful, productive things to do even when all the computers die.

The fact that the world relies on four 9's of availability and throws a hissy fit whenever there are outages is an antipattern.

And also, people should get a snow day every once in a while.

loading story #50490772
loading story #50490863
It’s interesting I have been 0% affected by this big outage at home or work
loading story #50490169
Many EU countries started moving away.. and then failed to do so and doubled down on Microsoft again.
loading story #50489783
Blaming every downtime on "vibecoding, probably" is so weird and lazy. As if these places never had downtime previously
loading story #50490045
loading story #50489843
loading story #50489959
loading story #50491116
loading story #50491624
I'm probably going to get a lot of flak here, but if the damages are that all emails have to wait for a day twice in a year, then that's quite a good product.

While we can engineer a system with better availability, seems the market is quite ok with one or two nines for this.

So the trick would be not to make anything truly critical depend on such a service. And no, payroll is not enough, I'm talking OT.

> Now, are Microsoft going to offer any compensation for either lost business or additional accrued costs?

The NSA lost control of EternalBlue which resulted in billions of dollars of economic damage globally:

https://en.wikipedia.org/wiki/EternalBlue

They didn't offer any compensation either.

loading story #50489441
loading story #50489866
Holy cow another Sweeting! I wonder if we are related?

Edit: and you've spent time in Shanghai too! Small world!

loading story #50489497
Feels like we are entering the fall of this crop of mega corps. Between Apple’s absolutely garbage software, Microsoft’s complete incompetence, and Meta’s endless lawsuits… finally time for a little creative destruction?
When your necessary compute is controlled by rentier capitalists, and you’ve had the option to switch to compute not controlled by rentier capitalists for years, who do you really have to blame but yourself?
I’ve been enjoying a piping hot cup of “I told you so” every morning this week, it feels like.

“Microsoft is too big to go down, why do we need a redundancy?” Another round, barkeep.

“Amazon won’t ever have downtime, they’re huge! Our workloads are much safer there.” Make that two, what with MEC1-AZ2 being a smoking hole.

“Why would we need backups when these providers offer us a five-nines SLA?” Sorry, make that three, since Google’s EU-WEST-2-B AZ lost power and its redundancies failed to start.

Now don’t get me wrong, nothing is perfect or bulletproof. That being said, the more eggs you put into a single basket, the more of them get damaged if something happens to said basket.

Everyone lost the plot on backups, redundancy, and diversification in favor of single, “do it all” providers and hyperscalers.

What could possibly go wrong?

loading story #50489746
loading story #50489606