> login to clever

> click google profile

> type in his long terrible email he is required to remember 32lastnamefirstinital at schoolname.k12.state.us

> type in his equally annoying password

> click canvas

> click log in via google again (because????)

> Click google profile that he already logged into

> click class name

> click modules

> scroll about 40 links until he spots the powerpoint in the sea of other links with similar names

> click download powerpoint

> click open external link to keynote (because the ipad can't run powerpoint)

> turn the ipad vertically to reveal the blue "open" button

> turn off screen lock

> Click open which was not previously visible on the horizontal ipad

> hit play button

> hit present on this device. Take notes.

Educational software is a dumpster fire. The people making the purchasing decisions never have to use the software. It's just sales people tracking down the person with purchasing authority and schmoozing them until the PO comes through.

There are some schools and districts where the IT people take their jobs seriously and actually care about making things work well. Administrators need to close the loop and hold IT accountable for bad experiences and purchase decisions, and they need to drop contracts with services that aren't performing.

This anecdote is what happens when IT doesn't care and administrators never hold anyone accountable.