The ones who actually knew how the system works were too expensive to retain, so now it's just some interns typing frantically into Claude Code.
"Too expensive" as measured by bean counters that don't understand the actual risk profile - or do understand it but have such a short window of strategic concern it leads to this. It would be an interesting analysis to stack up costs to Msoft vs cost of labor cut as this outage evolves.
Oh shit: https://status.claude.com/incidents/nn11wk485zfn
Microsoft can't fix Outlook because they don't have Claude, and Anthropic's employees can't fix Claude because they can no longer log in without Outlook?
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