The concern with AI has more to do with who is running the AI, how smart/capable it is, and what it's allowed to do. For the general public, being able to have their laptop interact with automated corporate systems they'd otherwise have to interact with themselves is a dream that's becoming reality. Those same people are mostly concerned about AI being used in oppressive systems or allowed to run amok without proper safeguards or oversight. Put more pithily: there is reason to be both excited and concerned.