I meant that non-developers will also find that staying within their AI agent to do what they want is better than downloading, logging in, learning different app UIs.
In our company, we recently gave Claude subscriptions to all office workers. They all hooked it up to their favorite tools already and they've been raving about it. It was a revelation for them.
In the past, you could look at a web page, see some structure, understand process, etc. and intuitively see and understand what you're suppose to do. When you remove all of that in favor of a text box, you spend a lot of time asking questions and prompting to get information or accomplish tasks that would otherwise have taken a minute or two and when you're done, you still don't understand how the underlying system, process, or policy is and how it works.