Not being facetious, but it is very possible that the person/people in the PR team who wrote it were familiar with similar situations or had a higher emotional intelligence.
Are you suggesting that so many other companies’ PR teams are simply incompetent?
> Are you suggesting that so many other companies’ PR teams are simply incompetent
No.
I'm suggesting that a writers emotional intelligence and personal experience can show up in their writing. Especially, when the party they're writing for is receptive of the style/direction.
So they are top-flight PR and crisis management companies that are terrible at emotional intelligence, and Huang just got lucky that rather than hiring one of the apparently-universally-incompetent companies, Nvidia hired the one good one, which nobody elsewhere thought to hire before?
And that’s a simpler answer than Huang actually wanting a more direct apology?
> And that’s a simpler answer than Huang actually wanting a more direct apology
I never said that. Both things can be true at the same time.