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> It's unfortunate that good users will have to endure some difficulties because of bad users on the same network, but if security is the priority, then measures must be taken, you shouldn't just leave to door open to potentially known bad users / traffic

Is this like a corporate support response? I legit can't tell. Try explaining to a retail consumer why they can't buy from your site because they have TMobile service.

They’re saying T-Mobile should be monitoring traffic on their network and block traffic from bad actors that ruin it for everyone for everyone else? Or at least they do in the next paragraph.
When the bad actor is grandma who has an infected computer, T-Mobile will be dealing with a lot of support calls from objectively non-malicious actors.