> There is a (very) long tail of truly abysmal software that people are forced to use all the time.
We generally call it “enterprise software,” and it’s usually abysmal because the people buying/funding it are VP-level executives who care about compliance/reporting/visibility and who never have to actually use the software.
This actually comes up on HN pretty regularly. Or used to; like many topics it’s taken a back seat to AI.
...and now with AI much more of that dreadful software can be built with all the bullshit featuritis that said managers who don't use it think they want.