Say annual contracts start at 100k minimum and everyone gets a dedicated support engineer.
You get your own rack. None of this degraded shared capability nonsense.
Does that seem like a solid business ?
But it could work as a franchise model too, maybe I just refer your company to an affiliate located in your country of choice.
For example, most European clients would pick German locations.
If I was in the EU I’d be applying for a grant to build on the idea. Their’s no rational reason for European companies to fully trust Microsoft to act in good faith.
What I'm thinking of is a company that exclusively caters to the enterprise.
You get a support engineer and they help on everything, migration, CI/CD, hosting, etc.
Nothing goes down without a solid 3 page write up.
I don't need or want a dedicated support engineer for my VCS, I need it to integrate with all the bullshit products I already have, tick off the compliance and governance checkboxes for the suits, give me controls so SWEs do less dumb shit and above all, not be something I have to think about except at contract renewal time.
I'm just not going to trust a rando to run all that for me and get it right, especially not at that price point.
Ideally this would be DevOps as a service. But I’d have to charge an absurd amount of money to do it right.
Back to the drawing board