> Not saying it's right, ethical or anything like that, but it's not "stupid"
Quite many well-paying customers become very suspicious of whether integrating OpenAI into their workflows if they read about cases where OpenAI banned accounts willfully.
If OpenAI wants to become "infrastructure provider other companies should depend on (and thus pay)", OpenAI must behave like an infrastructure provider as for electricity or internet, i.e. must only ban accounts in exceptionally rare cases that 99.9 % of society will consider to be acceptable.
For corporate accounts they are apt to get a message to the admin account saying suspicious shit is occurring provide more verification.
>OpenAI must behave like an infrastructure provider as for electricity or internet
Oh, you mean like Google? Yea, how's that working out.
Because of such reasons many companies are indeed quite suspicious of using GCP, and for the same reasons prefer to use AWS or Microsoft Azure.