Immediately and totally exiting the domain is about as close to admit you messed up and call it a day as you'll ever get from a modern company.

The statement can use whatever weasel words it likes, but the action pretty clearly says "we aren't mature enough as an organisation to handle this responsibility." Which would be quite the concern for me, if I were a customer for one of eMudhra's other product lines.

I do agree it is out of proportion, they deserve a lot more amplification

DigiCert threatened legal action against companies that asked them embarrassing questions after they had to revoke certificates due to a bug.[1]

It raises the question why these CAs agree to participate on this forum and then complain about doing so.

1: https://bugzilla.mozilla.org/show_bug.cgi?id=1950144

> admit you messed up

You apparently don't understand Indians.

Culturally, that reply makes perfect sense.

e.g. Japanese culture in many circumstances requires a company to rush to apologize for the smallest perceived (not even actual) fault

> Just admit you messed up and call it a day.

learn about Izzat and Jugaad in their "culture". That explains the problem itself, as well as the reaction ;)

"We didn't care about that part of our business anyways!" And the outcome clearly shows that.

The key was enough of a statement of TLS's place in their business. No new information here.

To admit having messed up they would need to include the full private key in the post, which they seem to have decided is still more embarrassing than not including it.

What I hear is that he is saying that the SSL/TLS business is only a small part of their overall business and that they can close that part down as a result of the loss of reputation for that this has rendered.

While I admit their explanation is questionable, they did admit they messed up.

I see this more as "we didn't know this was so complex and the juice no longer looks worth the squeeze."

The gall to write that after using the integer 4 as a private key.

Jesus H Christ these guys had literally the number 4 as their secret and they call telling them they're incompetent an "out of proportion" reaction?

We are high caste.

Plus „scrutiny“ - a company is a trust line of business shouldn’t be afraid of scrutiny

Probably just a botched translation though

There must be an uncountable number (>237) of social media posts about them by now.

"We've been caught out showing that we didn't know what we were doing. And we think people sharing that is disproportionate"

A weak minded action doesnt produce a win for all parties involved. In fact I applaud their bravery.

Clearly you never had a manager from India, otherwise you’d know this is standard protocol.

Oh wow. The audacity to gaslight!