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Azure is also such a mess.

10 redirects to get to the portal, when creating an account/etc. if you do one thing wrong it might just disappear from a tenant or not bind properly or something and then you gotta do it all over again (happened last year)

I just don't know how this is possible, why is everything so broken?

And the official auth URLs are always such random crap that I'm surprised people don't get phished left right and centre.
No owners, no responsability, no incentive to fix it. Ticket grabbers and checklist markers.
https://news.ycombinator.com/item?id=47616242

This is why.

TLDR: complete incompetence at all levels