Yes, of course. We expect that creating a happier environment where people are well paid, will naturally lead to better productivity and happier customers. And yes, that will ultimately benefit shareholders.

Not that everyone stays forever. People come and go, just like in any business.

As an aside, I'd also say that the "happy bump" employees get from raises (even substantial raises) does not really last. It's not like it's all rainbows and unicorns just because you pay folk a decent wage. After a while there's pretty much the same level of complaints as before. You can't please everyone all the time.