Eric, do you recommend, as you hinted in the book, that half of board seats should be appointed by a workers council? Do you think Six-Sigma is net destructive to a company, and why? Which examples in your book do you recommend readers further research and understand?

I read the book last night. While the topic is important, I was disappointed in the content and format of the book. Scatterbrained. Some of the most important questions get a page of content. Scores of offhand comments and examples that get no serious treatment, sometimes contradictory. The topic would have been better served with less examples.