1 - When I was in grad school (before AI), we had to use Canvas for a class. One day, I got an obvious spam/phishing email in the internal Canvas system. It was so strange. The writer just would randomly hit the capslock button and keep typing away, no salutation, no signature, just a real mess. They were asking for a particular professor to come to their house to teach them about ... something? Again, real strange.
So, I email IT and say 'Hey, somehow a spammer got into the system, do your thing'.
They email back and go 'Nope, it's a student, that somehow managed to CC the entire system, sorry about that'.
Dear Reader, the message was pure garbage. Literally, it looked liked it was written by a 3rd grader without any shame. [0]
I happened to know the professor of the class. So later on, I talked with them over symposium coffee about it. They said that they remembered that particular email because of all the IT back and forth. It was for an upperdivision class in the Engineering department. The email itself was not particularly notable otherwise. In that, they saw such emails all the time, in terms of quality. This was a top 100 ranked (whatever that means) university, by the by.
Shocking.
2 - My grandfather was an officer and a mechanic for the USAF. A bit of an odd combo, but he was partly responsible for instituting many preventative maintenance checks and protocols, novel in those early days of the AF. His aptitude and memory were quite sharp for many mechanical things. Until the strokes from decades of smoking caught up, he could tell you exact measurements and torque values for a variety of airplane related things (I can no longer remember what exactly, the memory skills did not transfer to me).
I do vividly remember standing in that light blue garage of his and him all but yelling at me once. We were looking at the brakes on an old car he was 'restoring' (getting away from Grandma for a little bit). He pointed at the old drum brakes on the axel.
He asked me how tight the pads should be on the inner rim of it.
I had no idea.
So he asked where I might find out.
I figured I'd ask him.
But what if Grandpa wasn't there?
We'll I'd have to look it up somewhere (they had no internet).
Fantastic. Now, what about the next time you're working on the brakes?
Well, just make sure that the pads are at that spec.
And that when Grandpa hit me with the nugget of hard won wisdom: No, you look it up every time. Because these are brakes, and if you are wrong then they might fail, and they might fail when the driver has their whole family in the car at 100 mph. And then because you were lazy, half a dozen people die.
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These two times stand in my head when it comes to AI.
For the first one, yes, AI would be such a boon to that very clearly struggling student reaching out for help. It would get them back on the path to the real struggle of getting their degree. That level of assistance would be like a wheelchair to a paraplegic.
For the second anecdote, AI is condemning people to death. Using it in life critical situations and care, letting it hallucinate or skip over critical values, that's a recipe for disaster.
Where do we set the fine line of using AI and not? For brakes and X-ray machines, obviously not. For helping kids learn to write emails correctly? Sure, sounds great.
Unfortunately, I feel the old adage about regulations is going to be true here like it is with every new technology: The rules are written in blood.
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