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> I'm also confused why this is 12U. My whole rig is 4u.

I imagine that's because they are buying a single SKU for the shell/case. I imagine their answer to your question would be: In order to keep prices low and quality high, we don't offer any customization to the server dimensions

That's just such a massively oversized server for the number of gpus. It's not like they're doing anything special either. I can buy an appropriately sized supermicro chassis myself and throw some cards in it. They're really not adding enough value add to overspend on anything.
The major selling point of the tinyboxes is that you're able to run them in your office without any hassle.

I used to own a Dell Poweredge for my home-office, but those fans even on minimal setting kept me up at night