Hacker News new | past | comments | ask | show | jobs | submit
anonymars | on: HP trialed mandatory 15-minute support call wait times (2025)
Similarly when layoffs hit and morale gets low, guess what caliber of employee is going to jump ship and which is going to stay?
gopher_space | parent
Everyone knows morale is a dump stat... if you don't track consequences.
marcosdumay | root | parent
Well, you can't measure it, so it can't matter.