In the US police have no obligation to protect the people.
indeed, and this is unironically cited by the "shall not be infringed" crowd as a reason that they should be allowed to bring guns anywhere and everywhere, potentially turning any movie theater disagreement or minor road annoyance (or traffic stop, to bring this back to the police) into a violent life ending incident. to quote jwz out of context, "now you have two problems".
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This was downvoted so I'm not sure people realize that no, literally, the police have no obligation to help you:
https://en.wikipedia.org/wiki/Town_of_Castle_Rock_v._Gonzale... https://en.wikipedia.org/wiki/Maksim_Gelman_stabbing_spree#L...