they truly don't care. I had an order that was supposed to be delivered tuesday by 8pm (delivery guarantee!) but at 8:10 switched to "now arriving Dec 27th". The person I chatted with gave me a $10 amazon credit and refused to even acknowledge my (much more expensive for them) solution that since all the items in my order were showing "delivery by Dec 19th" they should resend everything Prime. They still have my money even if I don't have Christmas presents, and I need to go through the hassle of returning it - when I eventually get it.

> don't even care if the packages are late because of this, they still get your purchase.

Not at this time of the year. If something doesn't have a pre Christmas delivery, it won't be bought in many cases. Or even if it does, people may hear about the strike and not risk it.

Unfortunately, Moravec's paradox has you jammed up. So for now, negotiate they must.

i used to work on bezo's fc automation back in 2012 to 2016, they've been they'd been talking about "lights out fc" being just around the corner since since those days. if anything we had adjacent teams that were working on temp worker and worker scheduling systems, "people management" systems that had more interest from leadership. imo a lot of the automation stuff ended up being real timid and imo really was to juice valuation.

Of course Amazon cares. They measure fulfillment time religiously.

Amazon is amazingly well run.

The amount of leverage workers have is proportional to how hard it is for the company to replace them. Replacing unskilled workers isn't that hard so those workers don't have much leverage.

The only real solution is to become skilled workers. Which, almost ironically, is to do the thing the company threatens to do -- find a way to automate work like this, so the people working at the warehouse are robotics technicians etc.